If you are not 100% satisfied with the goods you received, we gladly accept returns within 5 days from the date the order was received, please follow the instructions below. Please contact customer service by e-mail, and you will be answered within 48 hours. After responding to you and receiving return instructions from customer service, please send the products (parts to be returned) in the original package for your special request. Note: Please put paper in the parcel for the recovered pieces Sending the parcel from any local post office to the kadichick warehouse, provided that you bear the cost of the domestic shipping fees. Note: Dear Clients, a full refund is made on the website including the payment on receipt fee and the original shipping fee We transfer the value of the returned parts to your account, if any (as purchase credit) Upon receiving your parcel in our warehouse, and in the event that the amount of your order is paid through an electronic means, credit card or other, the amounts paid will be returned to your bank account, and if the payment was made upon receipt, the amount will be returned to the kadichic application wallet, which will benefit from the amount in the next purchase. When the amount is returned, you will receive a confirmation email. In the absence of an account, we will refund the value of the returned items as a voucher In the event of payment by credit card, we will refund the value of the returned items to your bank account It may take up to 14 days for the amount to appear in your account Note: We cannot return the value of returned items in cash in the event of cash on delivery Terms of return You have (5 days) to decide whether the product is not suitable for you, if it is not suitable for you, you can contact customer service within 2 days from the date of receiving the order. Send two pictures for each piece, a picture of the same piece and a picture of the piece size code. The following items cannot be returned: underwear and nightwear, swimwear, nursing supplies and accessories (except for scarves, bags, and blankets) The products that are returned must be unused with the original package, and we cannot return the used product, if it is damaged or washed and changed in any way. We do not accept returned goods from you without communication and coordination with customer service. We do not provide the service to pay the shipping fee upon receiving your parcel. Return address If you want to send the products to the nearest return address, Please contact customer service at cusotmercare@kadichic.com, indicating the order number and the reason for returning the products or products you wish to obtain. Note: Please do not return items to the facility with the order shipping. This is not our return address.