Kadi chic provide cash on delivery service that allows you to pay for your order when you received your package. This service is only available in Iraq only. Please note that you need to provide the correct mobile number when ordering, so that the customer service can confirm the order with you.


Additionally, there is a $7 COD service fee for Iraq Please confirm the amount when placing the order.



  1. Terms of product selection and order confirmation


The order amount is limited to $50 - $200. Please ensure that you have filled in the correct shipping address and phone number, so that the customer service can contact you to confirm the order and ensure that the logistics provider delivers your order to the exact location.



  1. Order confirmation method



Within 24 hours after you place your order, customer service will contact you to confirm the order information with the mobile number provided.



  1. Order modification and order cancellation



You can contact customer service to modify your order information or cancel the order with email after confirming the order.

Note: This service is only available for orders that have not been shipped, and if the order has been shipped, it cannot be cancelled or modified.



  1. Order processing

After the order is confirmed, it usually takes 1 to 3 business days for preparing your order. In the meantime, if there is a shortage of products in your order, the customer service will contact you again to confirm the relevant matters.

  1. Shipment

 

Kadi chic packages are delivered by Aramex, fetchr or naqel. Normally the shipping time takes 6 to 8 working days, it may different from city to city. Shipping at Ramadan and Black Friday may take longer than the 6 to 8 days. We try our best to ship and deliver packages as soon as possible. Kadi chic appreciates your patience.



  1. Cash on delivery

Customers must pay the courier for the order upon arrival. Please prepare cash in advance and keep phone available, so that the shipping company can contact you to confirm your delivery address.

Additionally, there is a $7 COD service fee for Iraq. Please confirm the amount when placing the order.

Note: Cash on delivery only supports local currency.

According to local policies and regulations, for Iraq COD service, currently only supports POS payment by card. Thank you for your understanding and cooperation.


  1. After-Sales Service



If there is any problem with your order after receiving an order, please contact Kadi chic customer service through email, we will reply to you as soon as possible.